Voice
We provide Services in the areas of Telecommunication Equipments and Systems like EPABX, IPPBX, Unified Communications, Wireless Communications, Audio-conference equipments (Analog, VOIP) and Push Button Telephone Instruments fitting and installations. The Principal Companies we are tied up with are UNIFY, NEC, PANASONIC I, SYNTEL, BITVOICE, GRANDSTREAM, AKUVOX, FANVIL.
HiPath 3000 offer SMBs, ranging from about 10 to 500 subscribers’ very dependable voice communications with easy operations using good quality terminals.
A brief product overview
HiPath 3300/3350
HiPath 3500/3550
HiPath 3800
The Unify OpenStage is a new age of phones which sets the standard for open and integrated communications from Unify Enterprise Communications This is best-suited for both TDM and IP usage settings. Its highlighted features are high-definition voice quality, good touch-sensitive controls, a great menu system and telephony features, clear-cut integration features, perfect for both hands-free and headsets, good support system for SIP, communications and operations, easy-to-install and maintain.
OpenStage is the lead up to a new age, high quality and user-intended communications solutions that, through their design idea, is environment-friendly and is differentiated by its effectiveness.
Some of the key OpenStage/Digital Phone Models are:
OpenStage 5
OpenStage 5 is an ideal solution for organizations of any size requiring a single yet high quality phone.
OpenStage 10
OpenStage 10 is an entry-level phone, with clear voice quality and a neat design. This is obtainable for TDM settings.
OpenStage 15
OpenStage 15 is appropriate for an extensive range of users and is offered in the TDM, HFA, and SIP environments.
OpenStage 20
OpenStage 20 is suited to a wide range of office users and is obtainable for TDM, HFA, and SIP environments.
OpenStage 30
OpenStage 30, available in TDM environments consists of easily organized function keys and development modules. It is good for users who make outbound calls.
OpenStage 40
OpenStage 40 is ideal for desk sharers, people working in teams and call center workers, because of its large display and customization features It is available for TDM, HFA, and SIP environments.
OpenStage 60
OpenStage 60 is designed for power users, with good high definition voice, a bright LCD display and wide range of features. This is available in TDM, HFA and SIP environments.
OpenStage 80
OpenStage 80 provides an amazing user experience for top management teams. It includes an all-inclusive range of communications and telephony features, great LCD display, and a good platform for efficiency-improving applications. This is available for TDM environments.
A contact centre or more commonly referred to as a call centre is a focal point of communication from which all customer contacts are managed and handled. This customer interaction center is an integrated system that helps manage, receive, generate and transmit large call volumes via telephone.
Today, most businesses, companies and enterprises maintain and operate a state-of-the-art Contact Centre which is ably aided and assisted by a good set of support personnel, software, communications platform and IVRs. In fact, to establish a good Customer Relationship Management (CRM), an effective contact center is necessary for any enterprise so as to maintain and manage sustained customer interactions.
